Your Privacy Is Our Commitment

1. Introduction & Scope

This privacy policy applies to all users of the bktk3 platform's services. When you visit the bktk3 website, create an account, or use any of our services, the terms of this policy automatically come into effect.

We believe users should have full control over their personal information. In this document, we explain clearly and plainly — what data is collected, why it is collected, how it is used, and what rights you have.

This privacy policy has been prepared in accordance with applicable laws and regulations of Bangladesh. If you have any questions, you may contact us at [email protected].

2. What Information We Collect

bktk3 collects only the information necessary to provide its services. The following types of information may be collected:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Financial transaction details — such as bKash, Nagad, Rocket, or Upay account information
• Identity verification document details (when required)

2.2 Automatically Collected Information

• IP address and device type
• Browser and operating system type
• Site usage time and patterns
• Cookies and session data
• Referral source (how you arrived at the site)

2.3 Information Received from Third Parties

• Transaction confirmation details from payment processors (bKash, Nagad, Rocket, Upay)
• Information received through identity verification services
• Risk assessment information received from fraud prevention partners

3. Purpose of Using Your Information

bktk3 uses your information only for specific and lawful purposes. Those purposes are clearly described below:

3.1 Service Operation & Delivery

Your information is used to manage your account, process deposits and withdrawals, manage game sessions, and provide support services.

3.2 Identity & Age Verification

bktk3 is for users aged 21 and above only. Age confirmation at the time of registration is therefore mandatory. Your information is used in this verification process.

3.3 Security & Fraud Prevention

Information is used to ensure account security, detect suspicious activity, and comply with anti-money laundering (AML) regulations.

3.4 Communication & Support

Your email and mobile number are used for transaction confirmations, important account updates, and communication with the support team.

3.5 Service Improvement

Analytical data is used to improve platform performance and the user experience. No information is sold in a personally identifiable form to third-party advertising networks.

4. Data Storage & Security

bktk3 follows industry-standard technologies and processes to protect your information.

4.1 Encryption

All data transmission is secured through TLS/SSL encryption. Sensitive information stored on servers — such as passwords and financial details — is kept in encrypted form.

4.2 Access Controls

Access to your information is limited to authorized personnel who need it to provide services. All staff are bound by confidentiality agreements and receive regular training.

4.3 Retention Period

Information is retained for as long as your account is active and for as long as necessary to meet applicable legal and regulatory obligations. After account closure, information that is no longer needed is securely deleted.

4.4 Security Incidents

In the event of a data breach, we will promptly notify affected users and take swift action to limit any damage.

5. Data Sharing & Third Parties

bktk3 does not sell your personal information under any circumstances, nor does it share it with third parties without justification. Data sharing may only occur in the following cases:

• Payment Processors: The minimum information necessary to process transactions through bKash, Nagad, Rocket, and Upay is shared with these services.
• Identity Verification Services: Information may be shared with verification partners to confirm age and identity.
• Legal Obligations: Information may be provided to authorities as required by a court order or applicable law.
• Fraud Prevention: Relevant authorities may be assisted in investigating fraud, money laundering, or other illegal activities.
• Business Restructuring: In the event of a merger or acquisition, information may be transferred while maintaining appropriate privacy protections.

Any third-party partners are contractually obligated to uphold the standards of this privacy policy.

6. Cookies & Tracking Technologies

bktk3 uses cookies to keep the website functioning properly and to improve the user experience.

6.1 Essential Cookies

These cookies are required for the site's core functions — such as maintaining login sessions and ensuring security. Without them, the site will not function properly.

6.2 Functional Cookies

These cookies are used to remember language preferences and other settings, providing a better experience on future visits.

6.3 Analytics Cookies

Analytical data is collected to understand site usage patterns. This information is processed in aggregate form and cannot be used to identify individuals.

6.4 Cookie Controls

You can manage cookies by changing your browser settings. However, disabling essential cookies may limit some features of the site.

7. Your Rights

As a bktk3 user, you have the following rights regarding your own information:

7.1 Right to Access

You may request to know what information we hold about you. We will respond within 30 days of receiving your request.

7.2 Right to Correction

If any of your information is incorrect or incomplete, you may request a correction. This can be done directly in account settings or through the support team.

7.3 Right to Deletion

After closing your account, you may request that certain information be deleted. However, some information may need to be retained for a set period due to legal obligations.

7.4 Right to Object to Processing

You may object to your information being used for marketing communications or analytical activities. We will stop that activity once we receive your request.

7.5 Right to Data Portability

You have the right to request a copy of the information we hold about you in a structured, machine-readable format.

To exercise these rights, email [email protected]. After verifying your identity, we will take action as quickly as possible.

8. Child Protection Policy

bktk3 is strictly for users aged 21 and above. We do not intentionally collect information from anyone under the age of 21.

If we become aware that a minor is using our platform, that account will be closed immediately and all associated information will be deleted.

If you believe a child or minor is using our platform, please notify us at [email protected].

9. International Data Transfers

bktk3's servers and services may be located in various countries. If your information is transferred outside Bangladesh, we ensure that appropriate safeguards are in place.

Appropriate contractual measures are taken to protect data in any international transfer, so that your information remains protected to the standards described in this policy.

10. Withdrawal of Consent & Marketing

We send promotional communications only with your consent. You may withdraw that consent at any time.

• By clicking the "Unsubscribe" link at the bottom of promotional emails
• By changing your notification preferences in account settings
• By sending a request to [email protected]

Withdrawing consent will stop promotional messages, but essential account-related communications (such as transaction confirmations) will continue.

11. Policy Changes

This privacy policy may be updated from time to time due to the expansion of our services or changes in applicable law. When changes are made:

• The "Last Updated" date at the top of the page will change
• For significant changes, registered email addresses will be notified
• Continued use of the site after changes will be taken as your agreement to the updated policy

For significant changes, you may be asked to accept the new policy before it takes effect.

12. Contact & Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy or how your information is handled, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support — in Bengali and English

We take every complaint seriously and aim to resolve it as quickly as possible. Your satisfaction is our goal.

bktk3 is a safe and reliable platform. Protecting your trust and privacy is our highest priority. Thank you for placing your trust in us.